Noticeboard

IMPORTANT MESSAGE – From Monday 2nd of August 2021 Whitesands Medical Practice will no longer be accepting prescription requests over the telephone.  You will be able to order repeat prescriptions via online services (you can sign up to this service by speaking to a member or Whitesands Reception Team).  You will also be able to hand in a request in writing  or prescription  reorder form to the surgery or  sign up to the pharmacy lead service CMS (ask your pharmacist about this service).


WHITESANDS MEDICAL PRACTICE


 



 

Practice Management

Mrs Debra Wood

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Mrs Debra Wood (f)

Reception

Mrs Morag McKellar

Mrs Mel McCraw

Mrs Elaine Baillie

Miss Joanne White

Miss Lianne Gornall

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

 
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