Please note, due to the ongoing COVID-19 pandemic we are currently offering all appointments via telephone consultations, GP's continue to see patients face to face when there is a clinical need to do so. The reception team will only be able to offer you a telephone appointment unless a face to face appointment has previously been authorised by the GP.
We will always try to offer you an appointment, but due to high demand we currently have a waiting time of around 3 weeks for routine appointments. This may be longer if you wish to book in with a specific GP.
Our reception team will ask you for details regarding your appointment, this is to ensure we are directing you to the most appropriate professional to deal with your care. The more information you can give the receptionist the more helpful this will be.
Children under 12 must be accompanied by an adult.
If you have an urgent problem and cannot wait for a routine appointment, please tell the receptionist, who will attend to you promptly.
Please remember we are not an emergency service, if you feel your case is life threatening, please dial 999.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.
CTAC NURSES (Community Treatment and Care)
The CTAC nurses visit Dunbar Medical Practice on Mondays, Tuesdays, Thursdays and Fridays. if you require a dressing, ear syringing, B12 injections or hospital bloods please call 0131 446 4227 to arrange an appointment.
CWIC Mental Health (Care When it Counts)
The CWIC mental health team are experts in all mental health. If you are seeking support or advice for your mental health please call the team on 01620 642 963.
Pharmacists and their teams are experts in medicine and can help with minor health concerns. In some cases it may be worth speaking to a pharmacist before a GP, the reception team can let you know if your problems is something that can be dealt with at the pharmacy.
Our practice supports medical education and will occasionally provide opportunities for medical students to be present during surgery consultations, if you agree.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.